Role: IT Operations Manager Infrastructure
Location: - Plant 20, 500 Jamison Rd, East Aurora, NY (5 days Onsite)
Employment Eligibility
Role Summary
The Service Delivery Manager (SDM) will be responsible for end to end service delivery of IT infrastructure and end user computing services for a manufacturing plant environment. This role owns operational excellence, SLA adherence, stakeholder satisfaction , and continuous improvement , while also actively identifying new business opportunities within the client environment.
Key Responsibilities
Service Delivery & Operations
Skills
Experience
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