Job Description

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Position Summary & Duties Responsible

POSITION SUMMARY

Under general supervision, perform customer service functions in the Treasury Office that pertain to the collection and recording of tax and miscellaneous payments. Assist customers with complex tax questions and research records as necessary.

DUTIES AND RESPONSIBILITIES

• Conduct detailed research on property tax information for taxpayer problems, court cases, condemnation suits and other research projects. Communicate findings to taxpayers and/or prepare reports for department administration.
• Maintain files and documents containing taxpayer information.
• Responsible for receiving, accounting, and recording payment transactions relative to property tax receipts from individual taxpayers and mortgage companies, and miscellaneous payments received from other County departments.
• Monitor and verify source documents in processing tax and miscellaneous payments.
• Respond to tax roll and tax related questions from other County employees or the public both orally and in writing.
• Calculate interest and penalty charges on delinquent accounts.
• Review and verify entries and information on data processing printouts.
• Perform clerical and microfilming tasks in support of the department as required.
• Provide support for the various customer service functions within the department.
• Perform other job related duties as required or assigned.

• The above information on this has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of all employees assigned to this job.

Minimum Qualifications

• Requires a High School Diploma or GED, and office/clerical work experience, including customer service or basic computer experience.

Supplemental Information

ADDITIONAL REQUIREMENTS

The offer of this Bernalillo County position requires compliance with the following:

• Employee must successfully complete the post-offer employment medical examination and background investigation.
• Employee must comply with the safety guidelines of the County.

WORKING CONDITIONS

• All essential duties are performed indoors.
• Duties are performed in a temperature-controlled environment.
• Duties are performed on an even surface, which may be carpeted or tile. Working surface is typically dry.
• Worker often works alone both with or without directions from supervisor.

EQUIPMENT, TOOLS AND MATERIALS

• Equipment typically used in the performance of office duties include telephone, computer, typewriter, photocopy machine, fax machine, microfilm equipment, calculator, and item processing machine.
• Materials and products handled in the course of performing essential duties include files, forms, reports, various other paperwork, and a wide variety of basic office supplies.

Equal Opportunity Employer

County of Bernalillo is an equal opportunity employer.

He alth Benefits : Medical Dental Vision Supplemental: Life Insurance Aflac Deferred Compensation Pre-Paid Legal Flexible Spending Account Long/Short Term Disability Fringe Benefits: Retirement Plan Holiday Leave Personal Holiday Leave Annual Leave Sick Leave Employee Assistance Plan For additional benefit information go to:

Job Tags

Full time, Temporary work, Work experience placement, Work at office, Flexible hours

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